Our Terms & Conditions

Gymnastics Reborn operate a cancellation policy to all its classes and lessons.

The purpose of the cancellation policy is to reduce administration to allow registers to be
updated once per month, thereby saving costs, keeping class fees to a minimum.

Notice Required - Recreational Members

Only notice served by email to info@gymnasticsreborn.co.uk will be accepted.
Acknowledgement of notice will always be sent.

As of 1st January 2025, notice can now be given via the cancellation button in your Gym Club Solutions Account. 

Notice will not be accepted if the account is in arrears, fees must be paid up to
date for notice to be accepted.

Gymnastics Reborn require one calendar month which must be served on or
before the 1st of the month to take effect for that same month.

In practice this means that should a child wish to leave at the
end of December, notice must be given no later than the 1st December.

Notice can be retracted by emailing info@gymnasticsreborn.co.uk

Note, if the account falls into arrears, we reserve the right to charge the card on file to clear any balance on the account. 

Notice Required - Squad Members

Only notice served by email to info@gymnasticsreborn.co.uk will be accepted.
Acknowledgement of notice will always be sent.

Notice will not be accepted if the account is in arrears, fees must be paid up to
date for notice to be accepted.

Gymnastics Reborn Squads require two calendar months which must be served on or
before the 1st of the month to take effect for that same month.

In practice this means that should a child wish to leave at the
end of December, notice must be given no later than the 1st November.

Notice can be retracted by emailing info@gymnasticsreborn.co.uk

Note, if the account falls into arrears, we reserve the right to charge the card on file to clear any balance on the account. 

Cancellations of Taster Sessions, Holiday Camps and 1 to 1 Sessions.  

All taster sessions, holiday camps and 1 to 1 sessions are non-refundable. 

We realise that from time to time, situations can arise, or children can fall ill and so may not be able to attend a class/camp or session. In these situations, we will be able to transfer them to an alternative date providing 24 hours notice is given. This should be sent by email to info@gymnasticsreborn.co.uk 

Refunds Policy

We understand that overpayments can occasionally occur, and in such cases, we aim to resolve them as fairly and efficiently as possible.

As a club, it is our policy that refunds will only be issued where the overpayment was the result of a Direct Debit, Subscription, or payment generated directly by Gymnastics Reborn.

For payments made via bank transfer or standing order, we are only able to offer a credit note for the overpaid amount. Refunds will not be issued in these cases.

Please note:

• Overpayments must be brought to our attention within 3 months of the payment date. We are unable to offer refunds or credit notes for any overpayments reported beyond this period.

• All credit notes are valid for 6 months from the date of issue and are only redeemable at the location where the overpayment occurred.

• To request a refund or credit note, you must email info@gymnasticsreborn.co.uk 

We thank you for your understanding and cooperation.

• Up to 10 minutes late – No charge 
   
• 10–14 minutes late – £10 charge
   
• 15–19 minutes late – £15 charge
   
• 20–24 minutes late – £20 charge
   
• 25 minutes or more – £25 + £1 per additional minute